Privacy Policy
Effective Date: November 15, 2026
Ferzan Factory LLC (DBA Clozla) ("Clozla," "we," "us," or "our") values your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
- Account information (name, email, username)
- Photos for AI-powered listings and try-on features
- Payment information (collected and processed via Stripe)
- Cookies and analytics data for site use and performance
2. How We Use Personal Data
- To process and deliver orders
- To enable AI features like virtual try-on (see AI Try-on Consent below)
- To communicate with users
- To analyze site activity via cookies/analytics to improve our services
3. Use and Storage of User Photos
User-uploaded photos for AI try-on and listings are stored securely.
- Photos are kept for the length of time necessary to provide the service or until your account is deleted.
- User photos are not used to train AI models without explicit, separate consent.
4. Payments
- Payments and payouts are processed by Stripe and subject to Stripe's privacy policy.
5. Cookies and Analytics
- Clozla uses cookies and analytics tools to understand site usage and improve user experience.
- You may control cookie settings through your browser.
6. Data Sharing and Disclosure
- We do not sell personal data.
- We may share information with third-party service providers for operations (e.g., Stripe for payments, cloud hosting providers).
- We may disclose data if required by law or to protect platform integrity.
7. State Privacy Rights
- California residents have rights under the CCPA, including the right to access, delete, or restrict use of their personal information. Requests can be made via hello@clozla.com.
- Residents of other states may have additional privacy rights.
8. Children's Privacy
- We do not knowingly collect data from children under 13.
- Users aged 13-17 must use Clozla with parental or guardian consent.
9. Data Security
- We maintain reasonable safeguards for your information.
10. Changes to Privacy Policy
- We may update this policy; changes will be posted with a new effective date.
Contact: hello@clozla.com